About :: Hockman Lewis

Hockman-Lewis Ltd. is one of the oldest and best-known export management companies in the automotive service and petroleum equipment industries - exclusively representing more than 20 companies from a variety of countries including the USA, Brazil, U.K. and Italy. We pride ourselves on working with prominent manufacturers of top-quality products who support their sales with strong warranties and after sales support.

Through our offices in New Jersey, Malaysia, Thailand, Lebanon and México, 10 traveling salespeople cover all areas of the international market. Distribution subsidiaries, either majority or minority owned, are also located in Guatemala, El Salvador, Honduras, Puerto Rico and Venezuela.

GROWTH: During over seventy-five years of its existence, Hockman-Lewis has grown steadily to a position of leadership in the international distribution of automotive service and petroleum marketing equipment. Today we are virtually the only export management company offering petroleum marketing equipment to oil companies and distributors around the world.

Hockman-Lewis began marketing convenience store equipment because of requests from our many major oil company customers who were dissatisfied with the present suppliers (consolidators) and because Hockman-Lewis’ distributor network is able to perform installation, warranty and after-sales service.

ORGANIZATION: Hockman-Lewis' sales team actively seeks sales and distribution for our products. We travel from our USA, Asia, Middle East and México offices to all corners of the globe. Because we handle a complete range of products which are leaders in their field, we are able to choose the most desirable distributors. Our sales team selects these distributors after careful research during visits. In some territories, to obtain the optimal market share or sales volume we may name different companies for various petroleum marketing and automotive service equipment product lines. We recognize that we are in competition with others for distributors' time so we maintain our personal contacts on a continuous basis.

CUSTOMER SERVICE: No less important than the traveling and promotion by our salespeople, is the attention given by our staff to our customers’ orders, inquiries and problems. We believe that no export order should be treated perfunctorily. Due to the special requirements of each export market and to ensure prompt communication with our customers on order specifications and deliveries, we maintain a highly responsive Customer Service Department. This team also efficiently handles the special formalities in financing, shipping and servicing our customers in various parts of the world. In addition, Hockman-Lewis has made a major investment developing proprietary export software that will speed the processing of orders and export documentation. The increased efficiency will allow Hockman-Lewis' staff to focus more on providing our customers faster and more personalized services.

FINANCIAL: Our financial resources have kept pace with sales requirements through our company's many years of business. This has been accomplished by planned financial growth and reinvestment of earnings. The results are that we have accumulated sufficient financial strength to support the costs of an active marketing and sales organization. In addition, we have the financial expertise and experience necessary to do business in all areas of the world, granting extended terms where required on sizable transactions. All of these factors are sometimes necessary to obtain the maximum volume from specific markets.

PHILANTHROPY: At Hockman-Lewis Ltd., we are committed to empowering the disadvantaged to increase their self-reliance and quality of life. Please visit The Resource Foundation's web site to see how it supports nonprofit organizations throughout Latin America - and donors worldwide - to implement low-cost housing, environmental, potable water, health care, education, micro-enterprise and sustainable agriculture programs in collaboration with low-income communities.